Terms and Conditions
In the event of inclement weather on site*, dangerous situations, or any other causes beyond our reasonable control, the event may be delayed and/or cancelled at the discretion of WAKEMUSTERS.
Should the session be delayed and/or cancelled due to reasons above, any unused fees paid, will be credited towards your rescheduled session (within 3 months)
No refunds allowed upon confirmation of booking^. However, in the event of a postponement, partial cancellation, or complete cancellation, the following penalties will apply for changes made
– More than 7 days: 10% will be charged and 90% will be credited towards your rescheduled session (within 3 months)
– 3-7 days: 50% will be charged and 50% will be credited towards your rescheduled session (within 3 months)
– Less than 3 days or no shows: 100% will be charged.
The customer is not entitled to a refund or credit term in the event of a later start or an early departure from the activity. Extra costs incurred due to a later start, an early departure, or the postponement of an activity, are to be paid by the customer.
*WAKEMUSTERS reserves the right to deem a postponement of session due to inclement weather out of Punggol/Seletar/Yishun vicinity as a no show.
^Due consideration and exceptions will be made for extenuating circumstances, at the sole discretion of WAKEMUSTERS.