WAKESURF SESSIONS
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WAKESURFING EXPERIENCES LIKE NO OTHER
WAKESURFING EXPERIENCES LIKE NO OTHER
Surf Gate™ generates waves that are clean and allows the boat to switch from surf left to surf right quickly and easily.
With the touch of a button, POWER WEDGE III can alter the shape of the wave to mellow and long or steep and more powerful within seconds.
our Malibu m220 can weigh up to 5,200kg WITH THE HARD-TANK BALLAST SYSTEM, CREATing bigger WAVES and a bigger playground for your wakesurfing pleasure, JUST THE WAY YOU’d LIKE IT.
PLEASE NOTE:
For 2-3 pax: You will need at least 2 hours.
For 3-4 pax: You will need at least 3 hours.
To ensure a quality experience, we can only allow a maximum of 4 pax per session.
If you are new to wakesurfing or consider yourself a beginner, please select Wakesurfing Lesson with Dedicated Coach option.
PAYMENT
No refunds and cancellations allowed upon confirmation of booking. In the event of any rescheduling, the following penalties will apply for changes made:
– More than 14 days: 10% will be charged and 90% will be credited towards your rescheduled session (within 3 months).
– 7 to 14 days: 50% will be charged and 50% will be credited towards your rescheduled session (within 3 months).
– Less than 7 days or no shows: 100% will be charged.
Penalty fees will be calculated based on the date that Wakemusters receives final confirmation to proceed with such requests.
Changes to your session can only be made once. Wakemusters will not accept subsequent requests for further changes on postponed/rescheduled sessions.
All rescheduled sessions must be booked with coupon codes provided, and with identical booking details and duration(or longer). Rescheduled sessions’ date must occur no later than 3 months from your original session. If the above conditions are not be adhered to, your rebooked sessions will be deemed as invalid and voided, even if our website’s booking system processes the booking.
SESSION
All sessions will end 5 minutes before the hour.
The customer is not entitled to a refund or credit term in the event of a later start or an early departure from the activity. Extra costs incurred due to a later start, an early departure, or the postponement of an activity, are to be paid by the customer.
It is your duty/responsibility to be present on time and regardless of weather at 11 Northshore Drive, Marina Country Club, Singapore 828670, on the end of Pier 5, for your wakesurf session(s)*.
For sessions with a dedicated coach, WAKEMUSTERS reserves the right to assign any coach to your session without prior notice.
WEATHER
In the event of inclement weather on site*, dangerous situations, or any other causes beyond our reasonable control, the event may be delayed and/or cancelled at the discretion of WAKEMUSTERS. This will be informed in-person and on-site.
Should the session be delayed and/or cancelled due to reasons above, any unused fees paid, may be credited towards your rescheduled session (within 3 months). A coupon code to reschedule your affected duration will be issued to you via WhatsApp by the end of the session date.
COUPON CODES
Coupon codes must be redeemed for session dates that fall within the coupon code’s validity period. Strictly no extensions will be provided. WAKEMUSTERS reserves the right to deem any sessions booked beyond the coupon code’s validity period as invalid and voided even if our website’s booking system processes the booking.
FORMAL COMMUNICATION
WAKEMUSTERS will only liaise directly with the booking owner (i.e. contact details must match that of the order). All correspondence and/or requests regarding sessions with WAKEMUSTERS must be made through text – specifically WhatsApp or E-mail. Any verbal communication with our crew may not be deemed as final unless confirmed via the above stated means of communication.
TERMS & CONDITIONS FOR ALL SESSIONS FROM 14TH JUNE 2021 ONWARDS
On the assumption that WAKEMUSTERS is allowed to operate, WAKEMUSTERS shall apply our standard Terms and Conditions as outlined above, on all sessions regardless of any new measures that may be implemented by the authorities. No concessions will be made, and:
All customers must adhere to the new rules for the resumption of Wake Sports:
1. Comply with maximum capacity onboard with safe distancing measures in place.
2. Masks to be worn at all times except while you are Wakesurfing.
3. Temperature will be taken prior to boarding
4. SafeEntry using TraceTogether into WAKEMUSTERS
WAKEMUSTERS reserves the right to change these terms and conditions at any time without prior notice. In the event that any changes are made, the revised terms and conditions shall be posted on our website immediately.
This participant agreement, indemnification, assumption of risk, and release of liability shall apply for all wakesurfing sessions and surfskate classess booked with WAKEMUSTERS:
Your Physical Condition and Safety
Limitation of Liability
Photo Release and Consent
You agree to allow WAKEMUSTERS to take and use your image or that of your companions in any format for purposes of display, publicity and advertisement, in promotional materials and website. You understand that no names will be used in any of the above unless you give specific written permission to WAKEMUSTERS. You understand that any intellectual property, including copyright and image rights, which arises in the visual images(s), belongs to WAKEMUSTERS. This consent is effective until you revoke it in writing and provide a copy of the revocation to WAKEMUSTERS.
We are located at 11 Northshore Drive, Marina Country Club, Singapore 828670. Head to the end of Pier 5 and look out for our boats in turquoise!
Our standard rates starts from $200 per hour, per boat for a Wakesurf Practice Session and $250 per hour, per boat for a Wakesurf Lesson with a Dedicated Coach.
Join our MUSTERCLUB as VIP member to enjoy special rates! Check it out here – MUSTERCLUB
Durations depend on the size of your party!
We recommend at least 2 hours for 2-3 pax and 3 hours for 4 pax.
We have premium-brand equipment and life jackets for your complimentary usage. Coaching will only be provided for sessions with a dedicated coach.
To ensure a quality experience, we can only allow 2-3 pax for a 2-hour session, 3-4 pax for a 3-hour session and 4 pax for a 4-hour session. Please note that this may change in accordance to restrictions imposed by the authorities.
Just make your way down for your session as planned! If it’s raining heavily, we will first delay the session. Thereafter, we may postpone the session if the weather doesn’t improve. You will be informed of this on-location.
Bring along sunscreen, water and your preferred beverages.
Basically anything that you’d bring along for a day out on a beach.
We currently do not allow pets onboard our boats.
This differs for every individual! Some have managed to let go of the rope on their first lesson, whilst others may require 2-3 lessons to get the hang of wakesurfing.
Yes, you can! Our premium life jackets help keep you afloat. Being able to swim is an advantage but not a requirement.
WAKEMUSTERS is a dedicated wakesurf school. We only provide wakesurfing.
We have two Surf Edition Mastercraft X2 boats, that have been custom set-up to produce big, clean waves and premium built-in Bluetooth sound systems to play your favourite tunes.
Definitely! We’ve coached kids as young as 5 years old. As long as they’re comfortable with water and willing to try, we’ll be happy to have them onboard.
All bookings are strictly non-refundable. Please refer to our Terms and Conditions above.
Contact us immediately via WhatsApp to notify us of your request.