#THECOMPANYTHATMATTERS
Where passion meets expertise, get the ultimate wakesurfing experience with wakemusters.
we provide professional coaching AND top-tier equipment onboard our boats.
PLEASE NOTE:
for private wakesurf sessions:
2-3 pax: You will need at least 2 hours.
3-4 pax: You will need at least 3 hours.
FOR GROUP WAKESURF CLASSES, PRE-REQUISITES ARE AS FOLLOWS:
BEGINNER CLASS 1: You’re comfortable with being in water
Beginner class 2: You’ve completed beginner class 1 OR you can already get up on the board and enter the wave.
PAYMENT
No refunds and cancellations allowed upon confirmation of booking. In the event of any rescheduling, the following penalties will apply for changes made:
– More than 14 days: 10% will be charged and 90% will be credited towards your rescheduled session (within 3 months).
– 7 to 14 days: 50% will be charged and 50% will be credited towards your rescheduled session (within 3 months).
– Less than 7 days or no shows: 100% will be charged.
fees will be calculated based on the date that Wakemusters receives final confirmation to proceed with such requests.
Changes to your session can only be made once. Wakemusters will not accept subsequent requests for further changes on postponed/rescheduled sessions.
All rescheduled sessions must be booked with coupon codes provided, and with identical booking details and duration(or longer). Rescheduled sessions’ date must occur no later than 3 months from your original session. If the above conditions are not be adhered to, your rebooked sessions will be deemed as invalid and voided, even if our website’s booking system processes the booking.
SESSION
All sessions will end 5 minutes before the hour.
The customer is not entitled to a refund or credit term in the event of a later start or an early departure from the activity. Extra costs incurred due to a later start, an early departure, or the postponement of an activity, are to be paid by the customer.
It is your duty/responsibility to be present on time and regardless of weather at 11 Northshore Drive, Marina Country Club, Singapore 828670, on the end of Pier 5, for your wakesurf session(s)*.
For sessions with a dedicated coach, WAKEMUSTERS reserves the right to assign any coach to your session without prior notice.
WEATHER
In the event of inclement weather on site*, dangerous situations, or any other causes beyond our reasonable control, the event may be delayed and/or cancelled at the discretion of WAKEMUSTERS. This will be informed in-person and on-site.
Should the session be delayed and/or cancelled due to reasons above, any unused fees paid, may be credited towards your rescheduled session (within 3 months). A coupon code to reschedule your affected duration will be issued to you via WhatsApp by the end of the session date.
COUPON CODES
Coupon codes must be redeemed for session dates that fall within the coupon code’s validity period. Strictly no extensions will be provided. WAKEMUSTERS reserves the right to deem any sessions booked beyond the coupon code’s validity period as invalid and voided even if our website’s booking system processes the booking.
FORMAL COMMUNICATION
WAKEMUSTERS will only liaise directly with the booking owner (i.e. contact details must match that of the order). All correspondence and/or requests regarding sessions with WAKEMUSTERS must be made through text – specifically WhatsApp or E-mail. Any verbal communication with our crew may not be deemed as final unless confirmed via the above stated means of communication.
This participant agreement, indemnification, assumption of risk, and release of liability shall apply for all wakesurfing sessions and surfskate classess booked with WAKEMUSTERS:
Your Physical Condition and Safety
Limitation of Liability
Photo Release and Consent
You agree to allow WAKEMUSTERS to take and use your image or that of your companions in any format for purposes of display, publicity and advertisement, in promotional materials and website. You understand that no names will be used in any of the above unless you give specific written permission to WAKEMUSTERS. You understand that any intellectual property, including copyright and image rights, which arises in the visual images(s), belongs to WAKEMUSTERS. This consent is effective until you revoke it in writing and provide a copy of the revocation to WAKEMUSTERS.
SURF GATE™ GENERATES WAVES THAT ARE CLEAN AND ALLOWS THE BOAT TO SWITCH FROM SURF LEFT TO SURF RIGHT QUICKLY AND EASILY.
We are located at 11 Northshore Drive, Marina Country Club, Singapore 828670. Head to Pier 5 and look out for our team & boats.
Our rates starts from $120 per pax for Group Wakesurf Classes, to $350 per hour, per boat for private wakesurf sessions.
For Group Wakesurf Classes, the maximum combined duration for all students is 2.5 hours. However, in instances where the class is not full, we will adjust the duration accordingly.
For private wakesurf sessions, duration depend on the size of your party! We recommend at least 2 hours for 2-3 pax and 3 hours for 4 pax for everyone to get the best experience.
We have premium-brand equipment, such as boards and life vests for your complimentary usage. Basic guidance will be provided for Private sessions. For comprehensive and more in-depth coaching, join our classes where we will have a professional coach onboard.
Just make your way down for your session as planned! If it’s raining heavily, we will first delay the session. Thereafter, we may postpone the session if the weather doesn’t improve. You will be informed of this on-location.
Bring along sunscreen, water and your preferred beverages.
Basically anything that you’d bring along for a day out on a beach.
Yes you may! As long as you’re confident of bringing them onboard, we’re happy to have them onboard too.
If you’re new to this sport, attend our Group Wakesurf Classes for Beginners! We can guarantee getting you up on the board.
Yes, you can! Our premium life vests help keep you afloat. Being able to swim is an advantage but not a requirement.
WAKEMUSTERS is a dedicated wakesurf school. We only provide wakesurfing. Should you wish to wakeboard or wakefoil, kindly contact our preferred wakeboarding school, wakepit
Definitely! We’ve coached kids as young as 5 years old. As long as they’re comfortable with water and willing to try, we’ll be happy to have them onboard.
All bookings are strictly non-refundable. Please refer to our Terms and Conditions above.
Contact us immediately via WhatsApp to notify us of your request to cancel or postpone your session.
